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Our Policies

Last updated: June 2026

Rules and Restriction Policy

These rules and restrictions apply to all Solo and Group Tatarawa packages.

General Usage

  • Users may only use our Service for personal and non-commercial purposes.
  • Users must be at least 18 years of age and have the legal authority to enter into contracts.
  • Users are permitted to use our Service lawfully and in compliance with these Terms.
  • All information supplied by you must be true, accurate, current, and complete.

Booking on Behalf of Others

  • You must show evidence of guardianship where minors are involved.
  • You must obtain their consent and authorization prior to acting on their behalf.
  • You will inform group members about the terms that apply to the booking (including these Rules and Restrictions).
  • You will be responsible for paying any amounts due, for making any change/cancellation requests, and for all other matters relating to the booking.

Account Responsibilities

  • You agree to create an account with us and sign in to it.
  • Where you have an account, you must:
    • Safeguard the account information (two-factor authentication recommended).
    • Be responsible for any use of the account by you or others.
    • Notify TravelRTT immediately of any unauthorized use of your account.
    • Provide TravelRTT with all necessary information to comply with legal obligations.

Booking Changes & Cancellations

  • You acknowledge the process associated with the right to cancel or change a booking.
  • You shall adhere to the relevant terms of service of third-party service holiday providers affiliated with TravelRTT.

Prohibited Activities

  • Make any false or fraudulent booking.
  • Access, monitor, or copy any content on Tatarawa portals using any robot, spider, scraper, or other automated means or any manual process.
  • Violate the restrictions in any robot exclusion headers on Tatarawa portals or bypass or circumvent other measures employed to prevent or limit access.
  • Deep-link to any part of the application, “frame,” “mirror,” or otherwise incorporate any part of Tatarawa portal into any other website.